124: Please Don't Test That with Karl Gilis
Slobodan "Sani" Manic
Website Optimisation Consultant, No Hacks Founder & Keynote Speaker
CXL-certified conversion specialist and WordPress Core Contributor helping companies optimise websites for both humans and AI agents.
SHOW NOTES
Welcome to No Hacks, a weekly podcast where smart people talk to you about better online experiences!
Today's episode delves into the seemingly counterintuitive topic of "not testing" with Karl Gilis. Karl shared hilarious and insightful tales from the front lines of user testing, including a memorable mix-up during a test for Microsoft.
Karl passionately critiques common website elements like sliders, advocating for simplicity and user focus over flashy design. We then moved on to the misuse of A/B testing and the importance of understanding why customers choose your brand, emphasizing the need for intentional design and marketing that serves the user's needs over the company's ego.
No Hacks runs no sponsorships and is funded by advisory and audit work.
If your website needs to work for machines as well as people, start with a fixed-scope Machine-First Architecture audit: https://nohacks.co/audit
ENJOYING THIS EPISODE?
Practical strategies for making your website work for AI agents and the humans using AI to find you. Once a week you get the new articles, the latest podcast episode, and a few links worth keeping.