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GOOGLE'S UCP UPDATE: CARTS, CATALOGS, AND LOYALTY IN AI SHOPPING

UCPUniversal Commerce ProtocolAgentic CommerceAI ShoppingGoogleAI Agents
AUTHOR
Slobodan "Sani" Manic

SLOBODAN "SANI" MANIC

No Hacks

CXL-certified conversion specialist and WordPress Core Contributor helping companies optimise websites for both humans and AI agents.

Google's Universal Commerce Protocol can now handle shopping carts, live catalog queries, and loyalty program benefits for AI agent transactions. On March 19, Google announced three new UCP capabilities and a simplified onboarding path through Merchant Center, two months after Google and Shopify unveiled UCP at the National Retail Federation conference in January 2026.

The January launch had a big coalition (Mastercard, Visa, Walmart, Target, Best Buy) but limited functionality. UCP could handle single-item checkout sessions and not much else. The March update closes the gap between UCP's ambition and UCP's practical capability.

I covered UCP in depth in Selling to AI: The Complete Guide to Agentic Commerce, where I compared UCP to OpenAI and Stripe's Agentic Commerce Protocol (ACP). This article covers what changed in March and what the changes mean for retailers.

What Google Added

Cart. UCP's new Cart capability lets AI agents add multiple items to a shopping cart from a single retailer in one operation. Until March 2026, UCP only supported single-item checkout sessions, meaning an agent buying three products from one store needed three separate transactions. The Cart capability also supports pre-purchase exploration: agents can build baskets before a shopper commits, then convert the basket to a checkout session when the shopper is ready. UCP Cart is currently published as a draft specification.

Catalog. UCP's new Catalog capability lets agents query real-time product details directly from a retailer's inventory, including variants, pricing, and stock levels. The difference between Catalog and existing Google Shopping product feeds: product feeds are static snapshots updated periodically, while Catalog provides live data at the moment of the query. An agent using Catalog can check whether a specific size is in stock before presenting the product to a shopper. UCP Catalog is also a draft specification.

Identity Linking. UCP's Identity Linking capability lets shoppers connect retailer accounts to UCP-integrated platforms using OAuth 2.0. When a shopper with a Nike membership buys through Google AI Mode, Identity Linking carries over that shopper's member pricing, discounts, and free shipping. Without Identity Linking, shopping through an AI agent means losing the loyalty benefits a shopper would get when logged into the retailer's website directly. Identity Linking is the only capability in this update already in UCP's stable release rather than draft.

Simplified Onboarding

Google is building a simplified UCP onboarding process directly in Merchant Center, targeting retailers who don't have engineering teams to implement a protocol from scratch. Google says the Merchant Center UCP rollout will happen "over the coming months."

One concrete detail: products using the native_commerce product attribute will display a checkout button in Google AI Mode and the Gemini app. For retailers already managing product feeds through Google Merchant Center, UCP onboarding should be a settings change rather than an integration project.

Platform Partners

Commerce Inc, Salesforce, and Stripe will implement UCP on their platforms, with Google describing the timeline as "in the near future." Retailers on Commerce Inc, Salesforce, or Stripe won't need to implement UCP directly. The platform handles the protocol layer, similar to how Shopify's Agentic Storefronts already abstract away multi-protocol complexity for Shopify merchants.

Salesforce's dual-protocol position is notable. Salesforce announced ACP support in October 2025. With UCP support coming too, Salesforce Commerce Cloud merchants will be able to serve both protocols from a single platform, reaching AI agents on ChatGPT (via ACP) and Google AI Mode (via UCP) without separate integrations.

Stripe occupies an even more central position. Stripe co-created ACP with OpenAI and is now implementing UCP as well. Stripe is becoming the shared payment layer across both competing agentic commerce protocols.

What This Means

UCP's January announcement was a statement of intent. UCP's March update is a statement of readiness. Three things stand out:

UCP is reaching feature parity with ACP. OpenAI and Stripe's Agentic Commerce Protocol launched in September 2025 with cart management and catalog access built in from day one. UCP launched in January 2026 without either capability. Cart, Catalog, and Identity Linking close that gap, giving UCP the core primitives AI shopping agents need to handle multi-item, loyalty-aware transactions.

Google's onboarding play targets mass adoption, not enterprise showcases. Google wants millions of Merchant Center retailers on UCP, not just the enterprise brands (Walmart, Target, Best Buy) that endorsed UCP at NRF. Merchant Center integration is how Google reaches that scale. A retailer managing Google Shopping feeds today could become UCP-enabled without writing a line of code.

Identity Linking is UCP's clearest differentiator over ACP. Neither ACP nor any other agentic commerce protocol offers an equivalent to Identity Linking. Identity Linking solves a specific adoption barrier: shoppers lose loyalty pricing, member discounts, and free shipping when buying through an AI agent instead of logging into a retailer's website directly. Removing that friction makes agentic commerce more attractive to both retailers protecting their loyalty programs and shoppers unwilling to give up membership benefits.

For businesses already thinking about agentic commerce, the action items remain the same: clean product data, structured markup, and being on a platform that handles protocol complexity. What changed in March is that UCP is no longer a specification to watch. Google is building UCP into the infrastructure retailers already use.

QUESTIONS ANSWERED

What is the Universal Commerce Protocol (UCP)?

UCP is an open standard co-developed by Shopify and Google, announced January 11, 2026. It provides a common language for AI agents and merchants across the full commerce journey, from product discovery through post-purchase. UCP supports REST, MCP, A2A, and AP2 transports, and is endorsed by over 20 companies including Mastercard, Visa, Walmart, Target, and Best Buy.

What are the new UCP capabilities announced in March 2026?

Google announced three new UCP capabilities: Cart (agents can add multiple items to a shopping cart at once), Catalog (agents can query real-time product details including variants, pricing, and inventory), and Identity Linking (shoppers keep loyalty and member benefits like pricing or free shipping when shopping through UCP-integrated platforms via OAuth 2.0).

How can retailers onboard to UCP?

Google is rolling out a simplified UCP onboarding process through Merchant Center, designed for retailers of all sizes. Products using the native_commerce product attribute will display a checkout button in AI shopping experiences like Google AI Mode and the Gemini app. Commerce Inc, Salesforce, and Stripe are also implementing UCP on their platforms.

What is Identity Linking in UCP?

Identity Linking is a UCP capability that lets shoppers connect their retailer accounts to UCP-integrated platforms using OAuth 2.0. This means loyalty pricing, member discounts, and free shipping offers carry over when shopping through Google AI Mode or the Gemini app, rather than being lost outside the retailer's own website.

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